Exchange & Return :

We always aim to make every single customer satisfied. We are pleased to offer Exchange & Return service if you do not like the hair you received for any reason. Please feel free to contact us via email within 7 days after receiving it. Our email address: Myqualityhair@gmail.com  

Details :

  1. No Return & Exchange for customized hair & clearance products.
  2. So sorry that the $20 shipping fee will be deducted as we paid to the delivery company ( like DHL ) when we shipped the item to you, thanks for your understanding.
  3. The returned item must be in its original status, items that have been worn, combed, cut, or washed cannot be returned.
  4. The customer is responsible for all return or exchange shipping costs. Please contact us before sending the item back, otherwise, we have the right to refuse the package. Please send us the tracking number of your return package and we are not responsible for the lost return package.